Delivery and Returns

Delivery Details

Your order will be dispatched within 3 working days, but this can be sooner when I have items ready made and in stock. 

 

Deliveries within the UK

  • Standard option: Royal Mail 2nd Class - delivery within 3-5 working days. FREE

OR upgrade at checkout to a faster UK service:

  • Royal Mail Special Delivery - delivery before 1pm the next working day after dispatch. £5.

 

International Deliveries

  • Royal Mail International Tracked and Signed - delivery within 5-25 working days. £5.

 OR upgrade at checkout to a faster international service:

  • Worldwide Express Service - delivery within 3 working days after dispatch to most locations (strongly recommended if you need your purchase quickly). Destinations further afield, such as Australia, may take up to 7 days. £20.

 

*Please note that these are the shipping company's estimates and I personally cannot guarantee delivery times. Also, I can't refund your purchase if it's delayed by customs so if you order from abroad please be aware that sometimes delays can occur at this stage in the shipping process. 

Custom commissions or bulk orders will be dispatched when ready and in consultation with you. 

Returns and Refund Policy

In the unlikely event that you are not completely happy with your purchase please contact me within 7 days of delivery. I will offer a full refund when the items are returned unworn, in their original condition and packaging within 14 days of purchase. Return postage costs will not be refunded.

Please note, custom commissions are non-refundable.